Real Information

Case Study: Transport for London

london underground


Transport for London


New Safety Systems


Face to face research

Transport for London (TfL) was concerned about passenger safety in relation to the ‘gap’ between the tube train and platform at some of their underground stations. They decided to install blue lights on the platform edge to highlight the gap as a commitment to ongoing safety for passengers travelling on the tube network. Our staff were commissioned to conduct interviews with travelling passengers whom were boarding or alighting the trains.

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